Capcom USA

  • Associate Director of Esports

    Location US-CA-San Francisco

    Job Title: Associate Director of Esports

    Reports to: Sr. Director, Licensing & Esports

    FLSA Classification: Exempt


    Position Summary:

    Responsible for all production and content management of the Capcom Pro Tour and Capcom esports initiatives, including live streaming, asset creation and post launch content. 


    Responsible for the strategic creation of online content surrounding all Capcom Esports brands, building and maintaining community content channels, and creating new revenue through content monetization and community outreach.  


    Supervision Exercised 

    Manages and supervises the Digital Marketing Manager and Esports Specialist


    Essential Functions & Responsibilities


    • Responsible for the implementation of Capcom’s vision for esports and grow it into an industry leader
    • Manage the full operations of the Capcom Pro Tour and oversee Capcom Esports licensing initiatives
    • Responsible for all aspects required for the successful set up and execution of all Capcom Pro Tour streams
    • Develop new revenue opportunities through content monetization, event licensing, distribution and sponsorhips
    • Manage the Esports revenue and expense budgets and ensure expenses stay within budget and revenue goals are met
    • Departmental management duties including mentorship and cross-departmental coordination.
    • Responsible for planning, assigning, and directing of work; rewarding and disciplining employees; addressing complaints and resolving problems; interviewing, hiring, and training employees.
    • Management of all key vendors required to execute the Capcom Pro Tour
    • Sponsorship management and key point of contact with distribution and first party console partners
    • Maintain and optimize the social media channels across all Capcom Esports brands
    • Produce monthly reports which include Esports website, Facebook, Twitter, YouTube and Twitch statistics
    • Determines the appropriate Department Staff to be the outward facing community advocate for esports initiatives or may advocate personally if required.
    • To perform additional duties where required


    Knowledge, Skills and Abilities


    Core Competencies:

    Integrity & Ethics

    • Must be able to maintain absolute confidentiality regarding sensitive information
    • Ability to work across job levels and cultures

    Customer Focus

    • Willing to meet internal and external customer expectations
    • Ability to negotiate with all parties to bring about win-win situations

    Job Knowledge

    • Previous video-games experience an advantage
    • Good working knowledge of Word, Excel and PowerPoint


    • To be happy to help


    • Proactive and can-do approach


    • Attention to detail and process

    Job Specific Competencies:


    Budget cost Control

    • Stay with the agreed budget for products and ensure all financial documents are completed in a timely manner

    Product Knowledge

    • Understand all games within the group's portfolio
    • Working knowledge of all key competitors

    Decision Making and Judgment

    • Take informed decisions based upon all of the evidence available


    • Show initiative in all tactical and creative work


    • Able to track, measure and reflect achievements

    Results focus

    • Must have the ability to think on their feet and work under their own initiative


    • Be a proactive member of the US Team
    • Must work well within a team and have the ability to work with others across all levels and divisions of the organization to achieve company goals


    • Very strong verbal and written skills
    • Proven relationship-building ability essential as well as experience in dealing with foreign offices
    • Strong customer service skills.


    • Video and Audio editing in Adobe Premiere and After Effects
    • Experience with live streaming & broadcast production
    • Social Media savvy (Facebook, Twitter, Instagram)
    • Search Engine Optimization
    • Web Analytics (Google Analytics and Facebook Insights)
    • Understanding and knowledge about online and digital media metrics

    Minimum Requirements


    Education and Experience


    Bachelor’s Degree or equivalent experience in Public relations, journalism, marketing, advertising, communications, or related field.  4-7 years experience in digital media, digital asset management or video editing/broadcast production. Previous management or supervisory experience. 


    Licenses, Certificates and Other



    Physical Demands

    Position will require travel to work key marketing events, and management of associated live stream productions.


    Working Environments

    Work is generally performed in an office environment and the noise level is usually moderate. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.


    Additional Information

    This job description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and changed from time to time based upon matters such as, but not limited to, variations in shift schedules, work demands, seasons, service levels and management’s decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification.


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